Our Happy Customers

The user testing was a critical component of our website’s redesign initiative. The observations of real customers navigating our site and getting their direct feedback played a major role in the design decisions that were made. For us, the testing gave an additional depth of understanding and clarity that was invaluable and we’ll definitely be doing more testing as part of the ongoing optimisation of our website.

What we immediately liked about LeftClick is the way they fuse grounded science with design creative. Their interface designs have made a real difference to our business and we see LeftClick being integral to our continued success.

The designs that LeftClick came up with were simple, elegant and highly functional. Our customers are giving really positive feedback, calls to our support lines have reduced significantly and we’re seeing increases in conversions of over 80%.

Testing our site with real people created opportunities to increase sales immediately. The people at LeftClick expertly guided test customers to deliver relevant and detailed feedback that could be implemented straight away. It was a real eye opener and worth every cent of the additional outlay.

We used LeftClick’s customer research programme as a starting point for our website upgrade. What we learned about our web customers has been highly beneficial to Ballantynes, not only for our website direction but for various other aspects of our business as well. By doing the research LeftClick have helped us set a much clearer path for our online strategy, and I’m confident that the outcomes have been well worth the investment.

As part of the redesign project, we asked LeftClick to find out more about our customers. LeftClick’s customer research offering was very thorough and highly valuable. We gained a great deal of new knowledge about our customers and their online activities.

We can’t shout loud enough about the team at LeftClick. We had a product with great technology but the interface had room for improvement, from both visual appeal and usability perspectives. Not only have LeftClick produced some stunning interface designs that are opening doors to new business, they’ve simply been a pleasure to work with.

Making it easier is the keyword. But there’s more to making it easier than what you initially think, and that’s essentially the value proposition of LeftClick.

LeftClick’s services are a definite value add for our US clients who have been impressed by their designs.

LeftClick’s customer research programme proved to be a vital beginning for our website upgrade. It set a solid direction for the site design, bumped us out of our inward-looking mindsets and helped us to view the site from our clients’ perspective. The research report provided us with really valuable knowledge about our customers that has benefited our organisation as a whole. Without LeftClick, we would not have reached the same design approach. I have no doubt that we’re seeing improved outcomes as a result.

As a previous design team leader for Yahoo, I know the calibre of services that are needed to get meaningful and valuable usability test results. LeftClick delivered exactly what we needed, quickly and with no hassles. Their approach to the study was spot on and the report was insightful and immediately actionable.

Our whole team has benefited from the exercise and I feel confident that we can now move forward in creating an even better product for our customers.

The re-designs that LeftClick produced were great. They solved the existing usability issues and have improved our clients business as a result.

There are significant benefits in utilising LeftClick’s expertise. We deliver a better product to our clients and our clients do better business.

We are very pleased with the result. Their design is very clean, simple and easy to use. The people at LeftClick are very competent but practical at the same time. A good team to work with.